We are thelighting-company.co.uk, and we are the premier lighting retailer in the UK. We were established in 1985 and have been supplying customers with high quality lighting products for over 30 years.
We are preferred suppliers of Dar Lighting, Endon Lighting, Astro Lighting, Saxby Lighting, Diyas, Mantra, Elstead Lighting and many more. Our experience over the years has led to us being an excellent source of knowledge is assisting you with any project you may currently be undertaking.
Our vast collection of lights includes ceiling and wall lights, decorative chandeliers, specialist bathroom and kitchen lighting, garden lights and spotlights. We have a huge range of lighting solutions that can provide the finishing touches to any room or provide additional security to your property with a wide array of security lights, floodlights and spotlights.
We currently operate a bricks and mortar store in Leeds, alongside our powerful website containing over 20,000 products.
Our website has been around for many years and undergone several facelifts, the most recent being in May 2015. We constantly work hard to drive the business forward by regularly assessing our customers’ needs and ensuring we are flexible enough to adapt quickly to changes in them.
We are whole-heartedly committed to ensuring your experience of shopping online with us is an enjoyable and productive one. We achieve this by making sure every business decision we make is based around the following key principles:
- Outstanding customer service
- Lowest possible prices
- Exceptional website functionality
- Website usability
We feel that by adopting this approach, we are able to provide you, the customer, with the best possible experience in purchasing lighting products.
Outstanding Customer Service
We really do take our customer service to the next level, as we genuinely do believe in how important it is. We recognise that many of our customers work during the day and so are browsing our site at evenings and on Sundays. Of course our showroom are on hand during business hours to take calls, be we have gone the extra mile to staff our online chat late into the evenings and all over the weekend where we can. We do sleep sometimes, but when we don’t we’re waiting on online chat to help however we can! (Online chat is available in the bottom right of your screen. If not available, you can leave a message and we’ll be back to you in no time, often while you are still on the site!).
Both on live chat, and over the phone, our staff are friendly and helpful. We will do everything we can to ensure your experience of shopping with us is a positive one. We want you to come back next time you need a light fitting, and you to tell your friends about us!
Lowest Possible Prices
We make regular checks to ensure our prices are as low as we can advertise them. We also offer a price match guarantee, because we know no one can beat our prices. If you happen to find a lower price anywhere else, please let us know – we can match it and you can still enjoy all the other benefits of shopping with us! If you are looking to order large amounts, please get in touch, let’s see how we can help you.
Exceptional Website Functionality
We have tried to push the boundaries with what our website can do to help you. We have a full search and advanced search function that should help those of you who know what they are after find it fast. For the people who are browsing, we have a large category structure, and the ability to filter our vast array of products down to exactly what you are looking for. You can add items to a comparison list to compare them, use a wish-list to store items for later, or simply see products you have already looked at to quickly check back to them.
Our checkout process is quick, and should allow you to get the items you want and pay with the most convenient payment method for you.
Every design decision we have taken has centred on allowing you to find the products you want and purchase them as easily and as quickly as possible. We have adopted a clean, well laid out design for this very purpose and have tested the site with all age ranges and ability levels to ensure everyone can use it efficiently.
We are constantly evolving our website, and welcome your feedback on it.
We have a showroom and warehouse in Leeds, UK, that you can visit to see a range of our fittings on display. It is open between 09:00 – 17:30 Monday to Friday, 09:30 – 17:00 Saturday and closed on Sunday.